Question 1

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 2

How do I use the gallery?

Accepted Answer

To use the gallery, click on the gallery tab in the menu. You can browse through various images and videos, and click on any item to view it in full size.

Question 3

How can I request a refund?

Accepted Answer

If you believe you are eligible for a refund, please contact our support team with your order details and reason for the refund request. We will review your case and get back to you as soon as possible.

Question 4

What is the return policy for digital goods?

Accepted Answer

Due to the nature of digital goods, we do not offer returns or refunds once the product has been downloaded. Please ensure you review the product details before making a purchase.

Question 5

How do I navigate the shop?

Accepted Answer

To navigate the shop, use the menu to browse different categories. You can view product details, add items to your cart, and proceed to checkout when ready.

Question 6

How are digital goods delivered through email?

Accepted Answer

Digital goods are delivered via email as downloadable links. Once your purchase is confirmed, you will receive an email with a link to download your digital content.

Question 7

How do I use the member area?

Accepted Answer

To use the member area, log in with your credentials. Once logged in, you can access exclusive content, manage your subscriptions, and update your profile information.

Question 8

What subscription plans are available?

Accepted Answer

We offer several subscription plans to suit your needs. You can choose from monthly, quarterly, or annual plans. Each plan provides access to exclusive content and features. Visit our 'Subscription Plans' page for more details.

Question 9

How do I manage my account settings?

Accepted Answer

To manage your account settings, log in to your account and navigate to the 'Account Settings' section. Here, you can update your personal information, change your password, and manage your preferences.

Question 10

How do I create and upload content?

Accepted Answer

To create and upload content, log in to your account and go to the 'Content Creation' section. Follow the prompts to upload your videos, add descriptions, and categorize your content. Once uploaded, your content will be available to your audience.

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